School Focused Youth Service
Coordinator Contacts
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What is the context and background of SFYS?
What are the aims, objectives and anticipated outcomes of SFYS?
How is the service funded and structured?
Who is the target group for SFYS?
Who does SFYS work with?
What is brokerage funding, and what can it be used for?
What intervention model is used?
What does the work of SFYS look like in practice? What are some of the activities of SFYS coordinators on a day-to-day basis?
What theoretical frameworks underpin SFYS?
How is the service evaluated?

What is the context and background of SFYS?

The School Focused Youth Service (SFYS) was established in 1998 as a joint initiative between the Department of Human Services (DHS) and the then Department of Education, Employment & Training, in response to the Victorian Government Suicide Prevention Task Force Report 1997.

The SFYS works from the premise that schools and school engagement are central to a young person's experience in building protective factors against risk. It also recognizes that schools are unable to respond to these challenges alone but can be pivotal in developing relationships with other agencies to create a coordinated service response. The program is inclusive of the entire education sector and as such partnerships have been developed between the Departments of Human Services, the Department of Education & Training (DE&T), the Catholic Education Office (CEO) and the Association of Independent Schools of Victoria. The success of the SFYS model is in its practical application of collaboration, which is strengthened by a structure that empowers front line services to make decisions about what is needed.

The Victorian Government has set a vision for the community in its Growing Victoria Together 2001 statement. The vision establishes a number of priority issues to be addressed over the next ten years, including valuing and investing in lifelong learning, provision of high quality, accessible health and community services, strengthening communities and reducing inequalities. Respect: The Government's Vision for Young People 2002, provides a framework for policy and program development including a focus upon enhancing education and
employment outcomes as well as access to appropriate support services. The document highlights developments in the service systems through the introduction of networks and programs fostering partnerships in the community.

A consistent thread in recent policy development has been the focus on collaboration between community, government, non-government, commercial and non-commercial industries to develop locally tailored solutions to identified need.

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What are the aims, objectives and anticipated outcomes of SFYS?

The aim of SFYS is to develop an integrated service response for young people, between 10 and 18 years of age, who are at risk of developing behaviours that may make them vulnerable to self-harm, disengagement from school, family or community, or who are displaying behaviours which require support and intervention.

The two core components of the service are:

  • The development of linkages/coordination between youth services (in schools and in the community) to enhance responsiveness to the needs of young people. This is undertaken through community mapping, development of services, enhancing the effectiveness of existing services, provision of information about service availability, establishment of protocols between schools and services.
  • The use of brokerage funding to purchase services to address gaps in current service delivery. Service gaps may be identified by schools, individuals and the community sector.

The desired outcomes of the School Focused Youth Service are:

  • A significant improvement in addressing the needs of "at risk" young people as a result of functioning collaborative structures and mechanisms between schools and relevant community agencies.
  • A significant improvement in the current service system as a result of the identification of gaps and subsequent service development and/or purchase.

Coordinators have collectively expressed their vision for the service as:

'Families, schools and communities will be supported to promote opportunities and implement strategies that will enhance young people's capacities for resilience and achievement of their full potential'.

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How is the service funded and structured?

The Service was established by public tender, which resulted in 41 projects/sub-regional areas being effectively set up as separate entities under the auspices of a variety of service providers such as Local Government, Community Health Services and Not-for-Profit service providers. In each of the 41 sub-regional areas a Coordinator has been appointed, with brokerage capacity to respond to gaps in service availability, as identified at the local level. The SFYS covers all primary and secondary schools in the state of Victoria and is governed by a set of program guidelines and a structure of local, regional and statewide advisory groups.

While the Department of Human Services (DHS) has responsibility for managing the distribution of funding, the decision-making is through a joint and collaborative approach with key stakeholders.

The School Focused Youth Service has three levels of implementation-Statewide, Regional and Local. Links between participants at these three levels are supported through regular forums and electronic communication channels.

At the statewide level, the SFYS Statewide Advisory Group (SAG) and Working Group, in partnership with Regions, supports the development of common understandings and a Statewide program approach.

At the regional level, the SFYS is supported by the work of a Regional Advisory Group (RAG). This group, with representation from human services, education sectors and key stakeholders, assists in overseeing and guiding the process of implementation of the service across each Region.

At a local level, the Local Advisory Group (LAG) works in partnership with the local SFYS provider to facilitate the development of effective communication strategies within their area. The LAGs may build on existing coordinating structures. This group also plays a key role in responding to local issues and informing and implementing regional strategies.

The Regional Strategic Plan provides a framework from which LAGs can plan local activities. Given that the Regional plan is be based in part on local analysis, the document is intended to provide a structure relevant to local need without inhibiting the capacity of LAGs to respond to emerging issues. The regional plan is also intended as a framework for the development of local priorities relating to the expenditure of brokerage funds.

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Who is the target group for SFYS?

The target group of the School Focused Youth Service is children and young people, aged 10-18 years, with a focus on the 10-14 years age group including those outside the school system, who are at risk of developing behaviours that may make them vulnerable to self harm or who are displaying behaviours which require support and intervention.

The target group of young people should be considered vulnerable to one or more risk factors including:

  • Violence
  • Offending
  • Depressive mood and depressive disorders
  • Self harm
  • Substance abuse.
  • Socially and geographically isolated young people from Indigenous and Culturally and Linguistically Diverse (CALD) communities, young people in rural areas and those experiencing homelessness.
  • Young people displaying concerns regarding sexuality, early school leaving, and physical or psychological disabilities.

'At-risk' young people can be viewed as 'those who are vulnerable to, and affected by, a range of factors likely to impede their successful transition to a fulfilling adult life.' (SFYS Literature Review, 2001).

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Who does SFYS work with?

The School Focused Youth Service links closely to primary and secondary schools and relevant community agencies within each area. The Service typically works with agency personnel (eg mental health, community health, family support, drug & alcohol, housing services, employment services), school principals and student welfare coordinators, departmental student support services, local government youth services, regional Department of Human Services and Department of Education & Training personnel, school nurses, tertiary institutions, youth research agencies, regional youth committees, local learning and employment networks and peak bodies.
Coordinators do not work directly with children and young people ie. they do not have a caseload.

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What is brokerage funding, and what can it be used for?

Brokerage funding enables services to be purchased, as a result of identification 'service gaps' at the local level, to help meet the needs of the Service target group.
Brokerage funding focuses on the principles of strategic use of funds to create systemic change, and congruence with regional strategic planning objectives, local service mapping and needs analysis data. The management of brokerage funds is the responsibility of each auspice agency/service provider working with their Local Advisory Group to develop clear and transparent brokerage application, allocation and evaluation processes. Brokerage funds are limited to $50,000 per sub-regional area/service provider, per year.
The guidelines are deliberately broad in their description of possible services to allow for regional and agency flexibility, but are for the primary benefit of at-risk young people within the SFYS target group. Further details of the brokerage guidelines can be found on this website in the document 'School Focused Youth Service Program Guidelines'.

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What intervention model is used?

The SFYS works with key stakeholders to promote systemic change through enhancing partnership arrangements that allow the service system to more effectively address the needs of "at risk" young people. Through establishing innovative models of good practice the SFYS provides links between the school/community and health sectors.

The primary focus of the SFYS, whilst avoiding labeling and stigmatisation, is on those young people most at risk of ongoing social, emotional and/or physical harm. However, the SFYS is supportive of prevention-based approaches in a school and community context through contributing to the development of resilience and coping skills for groups such as a school year level or whole school.

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What does the work of SFYS look like in practice? What are some of the activities of SFYS coordinators on a day-to-day basis?

Common activities may include:

  • Establishing linkages and improving coordination between community-based youth services and schools. This could include community mapping, assisting in the development of programs and service responses, providing information about service availability, and supporting the development of protocols and referral pathways between services and schools.
  • Promoting a shared understanding of the roles and responsibilities of all key stakeholders involved in service provision for young people
  • Recognising and sharing examples of good practice, accumulated knowledge, research findings and systemic change strategies
  • Supporting schools and services in promoting and modeling participation by young people in decision making processes and policy development
  • Encouraging participation and ownership by all stakeholders in the planning, development and delivery of the School Focused Youth Service

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What theoretical frameworks underpin SFYS?

There are a number of fundamental concepts that underpin the School Focused Youth Service, three central ones being:

  • risk and resilience, and the place of school connectedness as a protective factor against the development of other 'at risk' behaviours; and
  • partnership and collaboration within and across sectors to develop a co-ordinated approach to service delivery.
  • The importance of local responsiveness to local needs.

Coordinators and auspice agencies utilise theoretical frameworks such as Community Development/Community Capacity Building, the Youth Development Model, the Social Development Model and Ecological Systems frameworks. In addition to these 'theoretical frameworks', other models, strategies and conceptual frameworks inform practice and provide an evidence base for intervention. Included in these are the Framework for Student Support Services in Government Schools, Pastoral Care for Students in Catholic Schools, the Health Promoting Schools model, the Department of Human Services 'Working Together' strategy, 'MindMatters' mental health promotion strategy, the Full Service Schools model, and local service mapping and needs analysis.

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How is the service evaluated?

An integral part of the implementation of the SFYS was a formative and summative evaluation designed to support the 41 service entities through an ongoing review and monitoring process. Success Works was appointed following a public tendering process. The evaluation was based upon the following principles:

  • Utilisation of an action-research approach.
  • Adoption of a multi-faceted and multi-method approach to evaluation.
  • Use of collaborative and consultative processes.
  • Recognition that evaluation is a cumulative process.
  • Implementation of an integrated framework which encompasses all the components of the methodology adopted.

The findings of the two-year evaluation process can be found at:
www.sofweb.vic.edu.au/welfare/evaluation.htm

Evaluation tools and processes are being developed and refined to evaluate the ongoing work of SFYS and the projects, programs and services it funds.

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References:

SFYS Coordinator's Statewide Network (August 2001) Strategic Reflections - Strategic Directions. A Discussion Paper

Department of Human Services (1998) Tender Specification, School Focused Youth Service

Success Works (March 2001) Evaluation of the School Focused Youth Service

Department of Education & Training. SFYS - Description of Service http://www.sofweb.vic.edu.au/welfare/youth.htm#description

Victorian Government Department of Human Services (2003). School Focused Youth Service Program Guidelines.



 

 
 
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